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Brightwalton C.E.Primary School

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Communication

Communication

The school communicates with parents in a variety of ways to suit different purposes. Please check the website regularly, as it contains the school diary and nearly all the information you will need. We send out letters, individual and class messages as well as urgent information via the MCAS parent app.

You will

  • Receive letters more reliably and promptly

  • See letters in your inbox like any other email

We can

  • Send more letters and information regarding your child/ren

  • Save money on admin time, printing and paper

  • Contact you urgently when necessary

 

The school will use the email address and mobile number that we hold for you in our database. This is always the Priority 1 contact you registered with. If you change your contact details please let the school know as soon as possible. Your details will not be used for any other purpose than school business. You will not receive any spam or marketing material.

Emergency Contact 

If we need to contact you urgently during the school day, we will do so by telephone, so please ensure that we have your most up to date contact details and also those of one or two back up contacts, whom you would trust to collect your child. In the event of last minute club cancellations, or emergency school closure, we send an MCAS message. If we are unable to open the school due to circumstances beyond our control, EG: very heavy snowfall or no basic services, this information will be sent via MCAS, published on both our website and West Berkshire Council’s website.

Contacting us… 

We welcome parents into the school and teachers are happy to discuss any concerns you may have.  Please do make an appointment through the School Office so that we can ensure the teacher is available, preferably avoiding first thing in the morning, as we want to begin the day promptly.

  • Information – check the website first
  • Enquiries – phone or email the School Office
  • Sickness – we need to be informed on each day of absence, so phone/report via MCAS immediately (answer phone is on 24 hrs a day) and always before 9:30am
  • Concerns about your child – speak to your child’s teacher directly at the end of the day or make an appointment to see them through the School Office.
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